Offsite Backup for Hosting Providers
Give your customers offsite backups without running your own backup infrastructure. Isolated datastores per client, PBS sync built in, and white-label options so it looks like your service.
Why Hosting Providers Use remote-backups.com
Your customers expect backups. Most hosting providers either skip offsite backup entirely or cobble together storage in a second DC. Both options cost you time and money. remote-backups.com gives you managed PBS storage you can resell, with full tenant isolation and zero infrastructure to maintain.
Built for Multi-Tenant Hosting:
- Per-customer datastores: Full isolation between tenants via PBS datastores or namespaces
- Push and pull sync: Works with any Proxmox VE or PBS setup your customers run
- White-label portal: Customers see your brand, not ours
- API provisioning: Automate datastore creation when you onboard a new customer
- Usage reporting: Track per-customer storage for billing
- No bandwidth fees: Sync as often as you need
Provider Benefits
- €8/TB reseller pricing
- API access for automation
- White-label portal available
- Volume discounts at scale
- German DCs — GDPR sorted
Problems This Solves
Customers Expect Backup
Backup is table stakes for managed hosting. If you don't offer it, customers go to someone who does. But building and maintaining your own offsite storage is expensive and distracting.
No Tenant Isolation
Shared backup storage is a liability. One customer's restore shouldn't be able to touch another's data. PBS datastores and namespaces give you real isolation without complexity.
Same DC = Same Risk
Backups in the same facility as the production servers don't protect against fire, power loss, or facility-level failures. Geographic separation is the point.
Manual Provisioning Doesn't Scale
Setting up backup storage for each new customer by hand works for 10 clients. Not for 100. API-driven provisioning lets you automate the whole flow.
How It Works for Your Customers
Managed Backup Add-On
Offer offsite backup as a paid add-on to your hosting packages. You set the price, we store the data.
- Provision datastore via API on signup
- Configure PBS sync from customer's PVE
- Bill per TB alongside hosting fees
- Customer restores via PBS web UI
- You keep the margin
Included in All Plans
Bundle offsite backup into every hosting plan. Use it as a differentiator.
- Default backup policy for all VMs
- Automated daily sync to offsite
- Transparent to end customers
- Disaster recovery included
- Marketing advantage over competitors
Self-Service for Customers
Let customers manage their own backups through a white-label portal.
- White-label dashboard with your branding
- Customer-facing restore interface
- Usage monitoring per tenant
- No support burden on your team
- Customers feel in control
Dedicated Server Backup
Protect bare-metal customers with PBS or SSH-based backup.
- PBS agent on dedicated servers
- Borg/rsync for non-Proxmox hosts
- Flexible retention policies
- Full disk or file-level backup
- Same offsite storage, different tools
Provider Scenarios
VPS Provider — 80 Customers
Setup: Proxmox VE cluster, ~200 VMs across 4 nodes
Challenge: Customers want offsite backup but provider has no second DC
Solution:
- PBS sync job per customer namespace
- Daily incremental backups to remote-backups.com
- API-provisioned on customer signup
- Cost: ~€80/month for 10TB total, billed to customers at €15/TB
Managed Hosting Company — 30 Clients
Setup: Mix of VPS and dedicated servers, Proxmox and bare-metal
Challenge: Need backup for diverse infrastructure without separate tools per type
Solution:
- PBS for Proxmox customers, Borg for bare-metal
- White-label portal for customer self-service
- Backup included in all managed plans
- Cost: ~€40/month for 5TB, bundled into hosting pricing
Pricing for Providers
Starter
100GB included
- ✓ Test the setup
- ✓ Full PBS functionality
- ✓ No credit card required
Provider
per TB / month
- ✓ Volume discounts available
- ✓ API access
- ✓ Per-tenant datastores
- ✓ White-label option
- ✓ Priority support
Enterprise
50TB+ monthly
- ✓ Custom pricing
- ✓ Dedicated infrastructure
- ✓ SLA guarantees
- ✓ Custom integrations
- ✓ Dedicated support contact
Getting Started
Sign Up
Create a provider account with 100GB free to test.
Connect PBS
Set up a sync job from your Proxmox infrastructure.
Add Tenants
Create per-customer datastores via dashboard or API.
Sell Backup
Add offsite backup to your service catalog and bill customers.
Technical Details
Integration Options
PBS Sync (Recommended):
- Push sync from your PBS to ours
- Pull sync if your PBS is reachable
- Namespace-level isolation per tenant
- Deduplication and encryption included
- Incremental — only changed blocks transfer
SSH-Based Backup:
- Borg Backup for non-Proxmox servers
- rsync for file-level backup
- SFTP for simple uploads
- Custom scripts via SSH
- Works with any Linux server
Backup Strategy
Recommended backup strategies for hosting providers:
- 3-2-1 Strategy — The baseline for any provider
- 3-2-1-1-0 Strategy — For customers with compliance requirements
Start Offering Offsite Backup
Add offsite backup to your hosting services today. Free 100GB to test, no commitment. White-label and reseller options available.