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Backup Solutions for MSPs & IT Providers

Scale your backup services with white-labeling options, volume discounts, and API access. Manage multiple clients efficiently with centralized tools and dedicated support for service providers.

Why MSPs Partner with remote-backups.com

Managed service providers need reliable backup infrastructure that scales across multiple clients without operational complexity. remote-backups.com provides the foundation for profitable backup services with partner-focused features.

MSP-Focused Capabilities:

  • Multi-tenant management: Centralized dashboard for all client accounts
  • White-label branding: Present services under your company brand
  • Volume pricing: Attractive margins for service providers
  • API integration: Automate client provisioning and management
  • Reseller support: Dedicated partner success team
  • Billing integration: Streamlined invoicing and cost allocation
MSP Benefits
  • 40%+ margins on backup services
  • White-label portal access
  • API automation for efficiency
  • Volume discounts at scale
  • Partner support team

Partner Program Tiers

Certified Partner
10TB+

monthly usage

  • ✓ 15% volume discount
  • ✓ Basic API access
  • ✓ Email support
  • ✓ Marketing materials
  • ✓ Monthly reporting
Gold Partner
50TB+

monthly usage

  • ✓ 25% volume discount
  • ✓ Full API access
  • ✓ Priority phone support
  • ✓ White-label portal
  • ✓ Dedicated account manager
Platinum Partner
200TB+

monthly usage

  • ✓ 35% volume discount
  • ✓ Custom integrations
  • ✓ 24/7 technical support
  • ✓ Custom branding options
  • ✓ Joint marketing opportunities

Service Delivery Models

Backup as a Service (BaaS)

Complete backup service offerings for clients:

  • Fully managed backup operations
  • Client-branded backup portals
  • Monitoring and alerting services
  • Recovery assistance and testing
  • Compliance reporting and auditing
Infrastructure Add-On

Enhance existing managed services:

  • Offsite backup component for IT services
  • Disaster recovery planning support
  • Compliance and audit assistance
  • Storage for client backup tools
  • Geographic backup distribution
Hybrid Service Model

Combine on-premises and cloud backup:

  • Local backup appliances at client sites
  • Cloud replication to remote-backups.com
  • Tiered storage strategies
  • Fast local recovery with cloud DR
  • Cost-optimized storage tiers
Self-Service Platform

Client-managed with MSP oversight:

  • White-label client portals
  • Self-service backup configuration
  • MSP monitoring and alerting
  • Tiered support model
  • Usage reporting and billing

Technical Integration

API Capabilities:

  • Account provisioning: Automated client onboarding and setup
  • Usage monitoring: Real-time storage and bandwidth tracking
  • Billing integration: Automated invoicing and cost allocation
  • Alert management: Backup status and failure notifications
  • Report generation: Client-specific usage and compliance reports

Supported Backup Platforms:

  • Proxmox Backup Server for virtualization environments
  • Borg Backup for encrypted, deduplicated storage
  • rsync for file-based backup workflows
  • Custom backup scripts via SSH access
  • Third-party tools that support SSH/SFTP destinations
Integration Features
  • RESTful API for automation
  • Webhook support for events
  • SSO integration options
  • Custom branding API
  • Billing webhooks for sync

MSP Success Stories

Regional IT Services Provider

Challenge: Needed scalable backup offering for 50+ SMB clients

Solution:

  • White-label portal deployment
  • API integration with existing RMM tools
  • Tiered service offering (Bronze/Silver/Gold)
  • Automated client provisioning

Result: 40% increase in backup service revenue, 90% client retention

Scale: 150TB across 50+ clients

Cloud Services Specialist

Challenge: Required GDPR-compliant backup for European clients

Solution:

  • German data residency for compliance
  • Multi-client management dashboard
  • Integration with existing backup software
  • Automated compliance reporting

Result: Expanded into new markets, 100% GDPR compliance

Scale: 300TB across enterprise clients

Revenue Optimization

Profitable Backup Services

Cost Structure:

  • Volume discounts up to 35% off retail
  • Predictable monthly costs per TB
  • No hidden fees or overage charges
  • Scalable pricing as you grow

Revenue Opportunities:

  • 40-60% gross margins on backup services
  • Recurring monthly revenue model
  • Upsell opportunities with storage growth
  • Cross-sell with DR and security services

Getting Started as a Partner

1
Apply

Submit partner application with business details

2
Onboarding

Complete partner training and technical setup

3
Launch

Deploy services with first client deployments

4
Scale

Grow client base with ongoing support

Partner Resources

Technical Support
  • Dedicated partner support portal
  • Technical documentation and guides
  • API documentation and examples
  • Integration best practices
  • Pre-sales technical assistance
Sales & Marketing
  • Co-branded marketing materials
  • Sales enablement tools
  • Competitive positioning guides
  • ROI calculators and pricing tools
  • Lead sharing opportunities

Recommended Client Strategies

Help your clients implement proper backup strategies based on their needs:

Ready to Partner with Us?

Join our growing network of MSPs and IT providers delivering reliable backup services. Apply for our partner program and start building profitable backup offerings today.