Custom Domains

Each of our regions, such as fra1 or dus1, has its own ingress with a hostname like fra1-ingress.pbs-host.de. A custom domain puts a name of your own in front of it, for example fra1.yourdomain.com. Your customers then use that name as the server address, and we serve it with its own Let's Encrypt certificate. The certificate is installed on our ingress servers without any downtime.

One entry always belongs to one region. To brand several regions, add one entry per region.

Add the domain

Open Custom Domains in the sidebar and click Add Domain. Select the region and enter the full name you want to use, for example fra1.yourdomain.com. The new entry shows the status Awaiting DNS and the record you have to create.

Create the CNAME record

At your DNS provider, point your name to the ingress hostname that the entry shows. A short TTL lets a change take effect sooner.

Some providers want only the part in front of your domain as the name. For fra1.yourdomain.com that is just fra1.

Verify and issue

Click Check DNS. We ask the public resolvers 1.1.1.1 and 8.8.8.8 for your record. When it is found, the status changes to DNS Verified. Click Issue Certificate and Let's Encrypt checks your domain over HTTP. This takes about a minute, and then the entry is Active.

You do not have to wait at the screen. We check every waiting entry once an hour and issue the certificate on our own as soon as the record is found.

If an entry shows Error, the card tells you why. Fix the cause, usually the DNS record, and click Retry. Remove deletes an entry you no longer need.